Refund policy

True Acre Refund Policy

Last Updated: June 19, 2026

True Acre is a subscription-based software platform. Due to the digital nature of the service, all subscription payments are generally non-refundable. This is common among SaaS businesses and subscription software providers.

Monthly Subscriptions:

Cancel anytime. Your subscription remains active through the end of your current billing period. No prorated refunds will be issued for unused time within a billing cycle.

Annual Subscriptions

Annual plans may be canceled at any time. Access continues through the end of the prepaid term. No partial refunds are provided for unused months unless required by law.

Billing Errors

If you believe you were charged incorrectly, charged twice, or experienced a technical billing issue, contact us within 14 days of the charge. We will review the situation and, if appropriate, issue a refund or account credit.

Exceptional Circumstances

We reserve the right to issue refunds on a case-by-case basis for:

Duplicate charges
Service outages preventing reasonable use
Other verified billing errors